We are committed to providing the highest standard of financial advice possible. As a firm we take seriously the requirements of the FSA, in particular the requirement to treat our customers fairly.
To this end we operate under The Whitechurch Network Treating Customers Fairly Policy. This covers our service standards procedures:
- When we provide advice
- In all communications with clients
- In situations where something has gone wrong
Our reports are written within the guidelines of our Treating Customers Fairly Policy which is available upon request.